Last Updated: 02 August 2024

1. Information We Collect

When you use our website, we may collect the following types of personal information:

• Account Information: Name, email address, phone number, and other contact details.
• Payment Information: Credit/debit card details or other payment methods used for transactions.
• Account Activity: Information about your account usage, including service renewals and order history.
• Usage Data: IP address, browser type, operating system, referring URLs, and the pages you visit on our site.
• Device Information: Information about the device you use to access our services, including device type, manufacturer, and model.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: To process your orders, manage your account, and deliver the VPS services you have requested.
• To Communicate with You: To send you updates about your account, service renewals, promotional offers, and other relevant information.
• To Improve Our Services: To analyze usage patterns and improve our website and services.
• To Process Payments: To handle payment transactions securely and ensure accurate billing.
• To Comply with Legal Obligations: To meet legal requirements and enforce our terms and policies.

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., law enforcement).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transition.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Technical Measures: Using encryption, secure servers, and other security technologies to safeguard your data.
• Organizational Measures: Implementing access controls, training our staff, and maintaining policies to ensure data protection.

Despite these measures, no security system is impenetrable, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to or correction of your personal information held by us.
• Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in those communications.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Improve Site Functionality: To remember your preferences and settings.
• Analyze Usage: To understand how users interact with our site and improve its performance.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Varconex Privacy Team
Email: [email protected]