Frequently Asked Questions
We’ve gathered answers to the most common questions we receive to help you find the information you need quickly and easily. If you have any other queries, don’t hesitate to reach out!
What is a Virtual Private Server (VPS)?
A Virtual Private Server (VPS) is a virtualized server that acts as a dedicated server within a larger physical server. It provides greater flexibility and control compared to shared hosting, allowing you to run your own operating system and software.
How do I access my VPS?
After purchasing a VPS from us, you will receive an email with all the necessary details to access your server. This includes your IP address, username, and password. Use these credentials to log in via a remote desktop or SSH client, depending on your operating system.
What kind of support do you offer?
We offer 24/7 support to ensure your VPS runs smoothly. If you experience any issues or have questions, you can create a support ticket on our website at www.varconex.com/support. Our team is dedicated to providing prompt and effective assistance.
Can I upgrade or downgrade my VPS plan?
Yes, you can upgrade or downgrade your VPS plan at any time. Please contact our support team for assistance with changing your plan, and we will guide you through the process to ensure a smooth transition.
What payment methods do you accept?
We accept a variety of payment methods, including major credit and debit cards. Payments are processed securely to ensure your information is protected. For detailed payment options, please visit our website's payment page.